How To Reinstall An App On Samsung TV

To reinstall an app on a Samsung TV, delete it from Apps > Settings, then search for the app in the store and install it again.

Apps on a Samsung TV misbehave from time to time. A streaming app freezes, refuses to open, or logs you out every evening. In many cases a clean reinstall refreshes the app’s data and gets things running smoothly again.

This guide walks you through the safest way to reinstall apps on a Samsung TV, what to do when the Delete button is greyed out, and a few extra fixes for stubborn bugs. The steps cover recent Tizen models, with notes for older Smart Hub layouts as well.

Why Reinstall An App On Samsung TV?

Reinstalling clears cached data, resets permissions, and replaces damaged files the app may have stored on the TV. That fresh copy often fixes issues that simple closing and reopening never touch.

Common reasons to reinstall an app on a Samsung TV include:

Frequent crashes — The app quits back to the Home screen, freezes mid-show, or hangs on a black screen.
Endless loading — The logo appears, a spinner turns for minutes, and nothing loads while other apps stream normally.
Missing features — Menus do not match the service on other devices, or new profiles and sections refuse to appear.
Broken playback controls — Rewind, fast-forward, or subtitles misbehave only on the TV version of the app.
Login problems — The app forgets credentials or loops between the login and Home screen.

Reinstalling does not touch your Samsung TV system settings, your Wi-Fi setup, or any other apps. You simply remove one app, add it again from the store, and sign back in.

Quick Steps: How To Reinstall An App On Samsung TV

If you just want the short version, follow this checklist to reinstall a single app:

Open the Home screen — Press the Home button on the remote so the app row and menu appear.
Go to Apps — Move left or right to the Apps icon and press enter.
Open App Settings — In the Apps screen, move up to the small Settings cog or options icon.
Select the problem app — Move the selection to the app that keeps failing.
Choose Delete or Reinstall — Pick Delete to remove the app. If Delete is unavailable, choose Reinstall.
Install the app again — If you deleted it, return to Apps, use Search, select the app, and choose Install.

Once the download finishes, open the app, sign in, and test a video or live channel. If the problem returns right away, move on to the extra fixes later in this article.

Step-By-Step Reinstall Guide For Samsung TV Apps

The exact wording on screen changes a little between years, yet the basic process stays the same: open Apps, remove the problem app, then pull a new copy from the store. The steps below match the method Samsung describes in its own Smart TV app help article.

Open The Apps Menu

Start from live TV or any app. Press the Home button on the Samsung remote to bring up the Home bar and main menu.

Use the directional pad — Move to the left or right until you reach the Apps tile.
Select Apps — Press the center button or the OK button to open the Apps screen.

You should now see your installed apps, recommended picks, and a row of icons along the top edge of the screen.

Open App Settings For The Problem App

Every Samsung TV app has a small settings menu where you can delete or reinstall it.

Move to the Settings icon — With the Apps screen open, move the cursor up to the small Settings cog in the top corner.
Scroll through installed apps — Use left and right to move along the grid until the app giving you trouble is selected.
Open the options list — Press the down arrow or the enter button to show the small menu under that app.

The menu usually includes entries like Move, Add to Home, Delete, and Reinstall. The exact mix depends on the app and your TV model.

Delete Or Reinstall The App

On many Samsung TVs you first delete the app, then install it again from the store. On certain preloaded apps the TV instead offers a direct reinstall option.

Choose Delete when available — If the menu includes Delete in white text, pick it and confirm. This removes the app and its data from the TV.
Use Reinstall when Delete is greyed out — Some built-in or recommended apps show Delete in grey. In that case, select Reinstall to refresh the app files without removing the icon from your apps list.

Samsung notes that Delete becomes unavailable on certain recommended apps, where Reinstall is the only refresh option. That behaviour is normal and not a fault with your TV.

Install The App Again From The Store

If you deleted the app completely, the next step is to install it again from the Samsung app store.

Return to the Apps screen — Press the back or return button until you reach the main Apps page.
Open Search — Move to the magnifying glass icon and press enter.
Type the app name — Use the on-screen keyboard to enter the streaming service or app name, then select it from the suggestions.
Select Install — On the app’s detail page, choose Install and wait for the progress bar to reach 100 percent.
Launch the app — Pick Open or find the app on the Home bar to start it.

At this point, the app on your Samsung TV should match the latest version in the store. Any corrupt cache or stale data that caused glitches now sits in the deleted copy, not in the fresh install.

Sign In And Test The Reinstalled App

Reinstalling signs you out of most services, so a quick login round comes next.

Enter your account details — Sign in with your streaming account, game account, or cable credentials.
Play real content — Start a show, movie, or live channel instead of stopping at the Home screen.
Test problem actions — Try the actions that used to fail, such as opening a profile, changing quality, or jumping through the timeline.

If the app now behaves, you can stop here. The reinstall fixed the broken data and you can carry on watching.

When The Delete Button Is Greyed Out

Some apps on a Samsung TV behave differently from the rest. You may select a preinstalled app, open the options menu, and find that Delete is grey while Reinstall remains selectable.

This usually happens for:

Core streaming apps — Services such as Netflix or Prime Video that Samsung treats as part of the default lineup on many TVs.
Samsung TV features — Apps tied closely to Smart Hub, TV Plus, or system services.
Regional staples — Local catch-up channels or regional streaming services included for your country.

For these apps the TV lets you refresh the internal files without fully removing the icon.

Select Reinstall — Move to the app, open the options menu, and choose Reinstall.
Wait for the progress bar — The TV downloads a clean copy in the background.
Open the app again — Launch it from the Home bar and repeat the tests you tried earlier.

If you still want the app out of sight, you can move it off the first row or hide it in the Apps grid instead of deleting it. That keeps the system stable while trimming clutter.

Extra Fixes When Reinstalling An App Does Not Help

Most stubborn Samsung TV app problems disappear after a reinstall. When the same error returns, the issue often lives in the TV’s software, Smart Hub data, or network connection.

Restart The TV Properly

Turning the TV off and back on with the remote does not always clear memory. A deeper restart gives the apps a fresh base.

Hold the power button — On many remotes, keep the power button pressed until the TV turns off and the Samsung logo appears again.
Or unplug the TV — Turn the TV off, unplug it from the wall for thirty seconds, then plug it back in.

After a full restart, try the reinstalled app again. Short freezes and random crashes often stop here.

Check For TV Software Updates

Out-of-date TV firmware can cause app bugs, streaming errors, or empty app stores. A handy Samsung TV apps not working walkthrough gives the same advice about checking for updates when apps misbehave.

Open Settings — Press Home, move to the gear icon, and press enter.
Open the Software Update section — Look under All Settings, then the correct system section for updates, depending on model year.
Run Update Now — Choose any available firmware update and let the TV restart.

Once the update completes, reinstall the app again and test. Fresh TV firmware often clears odd glitches across several apps at once.

Reset Smart Hub With Care

Smart Hub holds login data, recommendations, and app settings across the TV. A reset wipes that data and can clean up issues affecting multiple apps at once.

Open Settings — Go to the main settings menu from the Home screen.
Find Smart Hub reset — Look in sections such as Device Care, Self Diagnosis, or Smart Hub settings.
Enter your PIN — The default PIN is often 0000 unless you changed it.
Confirm the reset — Accept the warning that you will need to sign in to your apps again.

After Smart Hub resets, head back to the Apps store, reinstall your main apps, and sign in. This deeper refresh solves stubborn app crashes for many Samsung TV owners.

Check Your Network Connection

An app reinstall cannot overcome a weak or unstable internet link. Before you factory reset anything, rule out network issues.

Test another device — Try streaming on a phone or tablet on the same Wi-Fi network.
Run a speed test — On a phone or laptop, check that your broadband speed matches your plan.
Restart the router — Turn the router off for thirty seconds, then turn it back on and wait a minute.

If other devices stream smoothly while the TV app struggles, the problem likely lives inside the TV or the app service, not your internet line.

How Samsung TV App Menus Differ Between Models

Samsung has shipped several generations of Smart TVs, and the menu wording for Apps changes slightly between them. The main steps stay the same, yet the exact path on screen may differ.

Samsung TV Range	Apps Menu Name	Remote Hint
2016–2018 Tizen models	Smart Hub > Apps	Press Home, then move to the Apps tile.
2019–2021 models	Home > Apps	Press Home, choose Apps from the bottom row.
2022 and newer	Home > Apps or App Library	Press Home, then Apps; app settings live under the cog.

If your screen does not match a step exactly, follow the intent: reach the Apps section, open settings for the problem app, then delete or reinstall it. When in doubt, the on-screen cog or three-dot icon normally leads to the correct options.

Keep Samsung TV Apps Stable After Reinstall

A single reinstall fixes day-to-day glitches, yet a few small habits make repeat problems less likely.

Leave some storage free — Avoid filling the TV with dozens of rarely used apps so active ones have room for updates and temporary data.
Enable Auto Update — In the Apps settings, turn on automatic updates so your TV grabs new app versions without manual checks.
Shut the TV down fully now and then — Use a long press on the power button or unplug the TV occasionally instead of always leaving it in quick-start mode.
Update the TV firmware regularly — Check for TV system updates every few months, especially when a big streaming service releases new features.
Avoid forced app quits — Let apps close normally rather than yanking power mid-stream, which can corrupt stored data.

These habits, combined with the reinstall steps above, keep apps on your Samsung TV closer to the versions and settings the developers expect. That means fewer surprise crashes and smoother evenings on the sofa.