To cancel a Prime trial, open your Amazon account, go to Prime Membership, and choose the option to end the trial before it renews.
Signing up for a Prime trial is easy, but turning it off can feel confusing when you are worried about surprise charges after the free period ends. This guide walks you through how to cancel a Prime trial on desktop, in the Amazon app, and through third-party stores so that your membership stops before any payment kicks in.
How To Cancel Prime Trial Step By Step
Amazon changes its menus from time to time, but the structure stays similar: you sign in, open your Prime settings, and follow a short path to end renewal. Amazon’s own Prime membership help page confirms that you can turn off automatic renewal from your Prime Membership screen.
- Sign in to your Amazon account — Use a browser on your computer and go to the Amazon home page.
- Open Your Prime Membership — Hover over Account & Lists, then click Prime Membership or Your Prime Membership.
- Find Manage Membership — On the Prime page, look for the Manage Membership section near the top right.
- Choose End Trial Or End Membership — Select the option that says something like End Trial And Benefits, End Membership, or Update, cancel and more.
- Confirm cancellation — Amazon may show several screens asking you to change plans or pause instead. Keep choosing the option to cancel until you see a final confirmation that your Prime trial will end.
After you finish these steps, your account should show a message that your Prime membership will end on a specific date. You can still use Prime trial benefits until that date, but the membership will not renew into a paid plan.
Cancel Prime Trial On Desktop
If you usually shop from a laptop or desktop computer, this method is often the fastest because you can see the full menu and buttons without nested screens.
- Go to the Amazon website — Open a browser, visit the Amazon home page, and sign in with the account that has the Prime trial.
- Open Prime Membership — Move your cursor over Account & Lists, then click Prime Membership in the menu.
- Open Manage Membership — On the Prime page, look toward the top right for the Manage Membership area and select it.
- Pick the cancellation link — Click the button labelled End Membership, End Trial And Benefits, or a similar phrase.
- Work through Amazon’s prompts — You may see offers such as a slower payment plan or a reminder email. Choose the option to continue to cancel each time.
- Check the end date — When you reach the last page, Amazon should show the date when your Prime trial will stop. Take a screenshot or note this date so you can double-check your card statement later.
Cancel Prime Trial In The Amazon App
Many people start a Prime trial from their phone, so it helps to know how to cancel from the same place. Amazon describes the basic flow for mobile in its Prime membership cancellation article, and the steps are very similar for a trial.
- Open the Amazon Shopping app — Make sure you are signed in to the right Amazon account.
- Tap the Profile icon — This sits at the bottom of the screen in most versions of the app.
- Go to Prime settings — Tap Manage Prime Membership or a matching option under your account shortcuts.
- Open Manage Membership — In the Prime section, tap the Manage Membership drop-down, then tap Manage Membership again.
- End the trial — Tap End Membership or End Trial And Benefits, then follow the prompts until the app confirms that your Prime trial will end on a certain date.
If you started the Prime trial through the Amazon app but paid through Google Play or the Apple App Store, the app may send you to your phone’s subscription settings instead. In that case, you need to cancel the Prime subscription from the Google Play or Apple ID subscription screen before the renewal date.
Check That Your Prime Trial Cancellation Worked
The last step many people skip is checking that the cancellation actually went through. A quick review here can stop a surprise charge later.
- Reopen Prime Membership — Go back to your Prime Membership page from the website or app.
- Look for an end date — Under your plan details, you should see text saying that your membership will end on a listed date or that renewal is turned off.
- Check your email — Amazon usually sends a confirmation email when you cancel or turn off automatic renewal. Keep this message in case you need proof later.
- Watch your bank or card statement — After the trial end date passes, check the next statement to be sure no Prime membership charge appears.
The U.S. Federal Trade Commission suggests taking similar steps for any subscription: follow the merchant’s cancel flow, keep proof, and monitor statements so you can dispute charges that should not be there. You can read more on the FTC’s guide to free trials and auto-renewals.
What Happens After You Cancel A Prime Trial
Ending a Prime trial changes how Amazon bills you, but it does not always stop your benefits right away. In many regions, when you cancel a free trial you keep Prime perks until the day the trial was due to finish, then the membership closes instead of rolling into a paid plan.
If your trial has already converted into a paid month or year before you cancel, Amazon’s help pages state that members who have not used any Prime benefits since the last charge can get a full refund for the current period, and some who only used delivery may qualify for a partial refund. Refund rules can vary slightly by country, so check the wording on your own cancellation screen.
| Prime Status When You Cancel | What Happens To Benefits | What Happens To Charges |
|---|---|---|
| During free trial | Keep benefits until the original trial end date in most cases. | No charge if renewal is off before the trial end date. |
| Paid period, no benefits used | Membership ends right away or at period end, depending on the option you choose. | Full refund of the latest charge is often available. |
| Paid period, some benefits used | Benefits stop at cancellation or period end. | Amazon may grant a partial refund based on what you used. |
If you see wording that does not match these patterns, read the on-screen explanation slowly before you click confirm. Amazon sometimes offers a pause option, a reminder before renewal, or a plan change instead of a full cancellation, so make sure the text clearly says your membership will end.
Cancel Prime Trial Started Through Third-Party Stores
Some Prime trials start when you sign up through an app store or another third-party partner. In those cases, you may not see a full cancel link on Amazon because the recurring charge sits with the store that processed the signup.
Cancel A Prime Trial Through Google Play
- Open Google Play — On your Android device, open the Google Play Store and sign in with the account used for the Prime trial.
- Open Subscriptions — Tap your profile picture, then tap Payments & subscriptions, then Subscriptions.
- Select the Amazon Prime trial — Choose the Prime entry listed under active subscriptions.
- Tap Cancel subscription — Follow the prompts until Google confirms that your subscription will end on a certain date.
Cancel A Prime Trial Through Apple App Store
- Open iPhone settings — On your iPhone or iPad, open the Settings app and tap your Apple ID name at the top.
- Open Subscriptions — Tap Subscriptions to see your active list.
- Choose the Prime trial — Tap the Amazon Prime entry.
- Tap Cancel Subscription — Confirm that you want to cancel, then check that an end date appears under the Prime entry.
After you cancel through Google Play or Apple, open the Amazon app or website again. Your Prime section should now show the same end date that appears in your store subscription list.
What To Do If You Were Charged After A Prime Trial
Even with careful planning, some people notice a Prime charge on their card right after the trial flips to paid. That can happen if the cancellation did not go through or if you waited until the renewal date itself.
- Check your Prime status — Open your Prime Membership page and confirm whether the membership is still active or already set to end.
- Review recent Prime activity — Think about whether you used free shipping, Prime Video, or other Prime perks since the charge date.
- Contact Amazon customer service — Use chat or phone options from the Help section and explain that you were charged right after a trial. Ask whether you qualify for a full or partial refund based on your recent use.
- Watch for the refund — If Amazon agrees to reverse the charge, monitor your card or bank account for the refund over the next few days.
- Dispute the charge with your card issuer — If you cannot resolve the issue with Amazon and you believe the charge should not stand, talk to your bank or card company about a dispute. They may ask for copies of your cancellation email and Amazon chat log.
Consumer agencies stress that you should always keep a record when canceling subscription trials. Screenshots, emails, and chat transcripts all help if you need to argue that you canceled correctly and still got charged.
Tips To Avoid Prime Trial Renewal Surprises
A few small habits can make Prime trials safer to use, without any stress at the end of the free period.
- Set a calendar reminder — As soon as you start the trial, add an event a few days before the renewal date with a note to cancel or review your plan.
- Use Amazon’s reminder option — On the Prime Membership page, look for a checkbox that lets Amazon send you a reminder email before renewal and turn it on.
- Track trials in one list — Keep a simple note on your phone with every active subscription and renewal date so you can see at a glance what is coming up.
- Limit Prime signups per household — Use one shared account for Prime when possible, instead of several trials across different emails, which are easier to forget.
- Review card statements monthly — A regular scan for new subscription charges helps you spot any Prime or other trial that renewed by accident.
Once you know where Amazon hides its Prime trial controls and how billing works, canceling a Prime trial is just a short task. Take a minute to confirm the end date and save your proof, and you can enjoy the trial period without worrying about surprise renewal fees.