Check the Ring app, the label on the device, and the faceplate style to confirm exactly which Ring Doorbell model you own.
If you bought a house with a Ring already on the wall, picked one up second-hand, or just forgot which version you installed years ago, figuring out the exact Ring Doorbell model can feel confusing at first. The good news is that Ring gives you several clear clues, and once you know where to look, you can match your device in a few minutes.
This guide walks you through simple checks inside the Ring app, on the back of the doorbell, on the original packaging, and by using the overall shape of the device. By the end, you will know your Ring Doorbell model well enough to pick the right accessories, follow the right setup guide, or decide when an upgrade makes sense.
You do not need any special tools for most of these steps. As long as you can open the Ring app and reach the doorbell safely, you can work through the checks below at your own pace.
Why Your Exact Ring Doorbell Model Matters
Ring sells several generations of battery and wired doorbells, plus a peephole version and newer 2K and 4K options. At a glance they all look similar, yet the details that matter to you can change a lot from model to model.
Your exact Ring Doorbell model affects power options, network features, field of view, and the accessories that will actually fit. Knowing the right name prevents wasted money on parts that do not match and saves time when you follow online instructions.
- Power Setup — Some Ring Doorbells are battery only, some are wired only, and some can do both. The model name tells you which group yours belongs to.
- Mounting Parts — Corner kits, wedge kits, and spare brackets are model specific, so the wrong guess can leave your doorbell crooked or loose.
- Feature Set — Newer models add extras such as higher video resolution, better night vision, or radar-based motion zones. The model name tells you what you can turn on in the app.
When you talk to an electrician, a Ring agent, or a retailer about your setup, the first thing they will ask is, “Which Ring Doorbell do you have?” The steps below make sure you always have a clear answer.
How To Tell Which Ring Doorbell You Have Step By Step
Use The Ring App To See The Product Name
If your Ring Doorbell is already set up in the Ring app, the fastest way to identify it is through the device details screen. Ring even documents this process in a short Ring model lookup guide that mirrors the steps below.
- Open The Ring App — Launch the Ring app on your phone or tablet and sign in if you are not already logged in.
- Go To Devices — From the main dashboard, tap the menu icon (☰) and choose the Devices option to see all cameras and doorbells on your account.
- Select Your Doorbell — Tap the tile for the doorbell you want to identify. If you renamed it, the tile might say things like “Front Door” or “Garage.”
- Open Device Health — On the device screen, look for the tile labeled Device Health and tap it. This screen shows technical details about your doorbell.
- Read The Product Name — Under the section often labeled “Device Details,” look for a line called “Product Name.” This text is the Ring Doorbell model name, such as “Ring Battery Doorbell Pro,” “Ring Wired Doorbell,” or “Ring Video Doorbell (2nd Gen).”
Once you see that Product Name, write it down exactly as shown. That is the name you will use when you search for accessories, manuals, or troubleshooting steps.
Check The Label On The Doorbell Itself
If you cannot use the app, or the doorbell is not yet set up, the next step is to check the label on the device. Ring prints the model name and other details on the back or side of the unit.
- Remove The Security Screw — At the bottom of many Ring Doorbells there is a small security screw. Use the tiny Torx screwdriver that came with the doorbell (or a matching bit) to remove it.
- Slide Off The Faceplate — Gently pull the faceplate from the bottom and lift it away. Keep it somewhere safe so it does not get scratched.
- Look For The Model Label — On the inner body or back plate you should see a printed sticker with lines such as “Model,” “Serial,” and “MAC.” The “Model” line will give you a short code or name, which you can match to the full marketing name.
For wired models that tie into your home’s doorbell wires, turn off power at the breaker before you fully remove the device from the wall. This avoids short circuits and makes the job safer. Once the power is off, you can tilt the doorbell away from the wall to read the label clearly.
Look At The Box, Invoice, Or Email Receipt
If you still have the original packaging, that box is one of the easiest ways to confirm which Ring Doorbell you own. The front usually shows the marketing name, while the side or back shows the model number.
- Check The Retail Box — Look for the full name near the top of the front panel. It might say “Ring Battery Doorbell Plus” or “Ring Wired Doorbell Pro,” along with an image that matches the device on your wall.
- Review Your Online Order — If you bought the doorbell from Amazon or another retailer, open your order history and read the product title in your past orders list.
- Search Your Email — Try searching your inbox for phrases like “Ring Video Doorbell” or “Battery Doorbell Pro.” The email receipt usually lists the exact model in the subject line or product section.
Cross-checking the box, receipt, and the Ring app gives you three matching confirmations, which removes any doubt about which Ring Doorbell you have.
Ring Doorbell Families And Visual Clues
Even without labels, you can narrow down the model family just by looking at the shape of the doorbell, the thickness of the body, and where the button sits. This helps when you are standing in front of a doorbell that has not been set up yet or when the label is hard to read.
The table below gives quick visual cues for several common Ring Doorbell families. It does not try to list every single generation, but it should help you decide which group you are dealing with before you dig into finer details.
| Model Family | Power Type | Quick Visual Clues |
|---|---|---|
| Ring Video Doorbell (1st/2nd Gen) | Battery or wired trickle | Rounded edges, visible screw at bottom, slightly thicker body with a single large button near the bottom. |
| Ring Battery Doorbell Plus / Pro | Rechargeable battery, some with hardwire option | Taller faceplate, head-to-toe view, more refined camera window above the button, often with swappable faceplates. |
| Ring Wired Doorbell / Wired Doorbell Plus | Hardwired only | Thinner profile, light ring around the button, no removable battery pack, often mounted on a narrow trim piece. |
| Ring Wired Doorbell Pro | Hardwired only | Slim rectangle with a large camera window and a flat, modern button; sits close to the wall with vents or slots on the side. |
| Ring Video Doorbell Elite / POE | Power over Ethernet | Recessed mount inside a larger metal frame, usually installed by a pro inside a wall box, with a very flat front. |
| Ring Peephole Cam | Battery | Camera on the door surface connected through the door to a peephole on the inside, instead of sitting on the frame. |
If your doorbell looks nearly identical to the product shots on Ring’s website for one of these lines, you are likely in that family. From there, you can match exact features such as 4K branding, field of view, or button style using Ring’s official video doorbell comparison chart.
Matching Features To A Likely Ring Doorbell Model
After you know which family your Ring Doorbell belongs to, a few extra details will usually tell you the exact model. Pay attention to how the device gets power, what resolution the box or app mentions, and how the button area looks.
- Check The Power Source — If your doorbell has a removable battery pack that slides out from the bottom, you are dealing with a battery model. If there is no removable pack and wires run directly into the back, it is wired or Power over Ethernet.
- Look For 2K Or 4K Branding — Newer Ring models mention 2K or 4K video, sometimes called “Retinal” in product descriptions. If you see that language in the box or app, you likely have one of the latest wired or battery Pro models.
- Study The Button And Light Ring — Some doorbells have a full circular light ring around the button, while others have a smaller illuminated bar. Matching that shape against photos on Ring’s site can narrow down the exact version.
- Note Any Special Mounting — If your doorbell is recessed in a metal frame or connected through a door peephole, that instantly points to Elite or Peephole lines rather than the standard surface-mounted units.
Combine these clues with the Product Name from the app or the printed model code on the label, and you should be able to match your device precisely.
Using Device Health Details For Extra Clarity
The Device Health section in the Ring app is more than a model name screen. It also shows firmware version, power status, and network details that can help you confirm which guide or help article actually applies to your doorbell.
- Confirm Power Status — Under power information, battery models show a charge level, while wired units show hardwired status. This matches the family shown in the Product Name.
- Check Network Type — Some recent Ring Doorbells support both 2.4 GHz and 5 GHz Wi-Fi, while earlier ones are 2.4 GHz only. If Device Health lists both bands, you likely have a newer Plus or Pro model.
- Note The Firmware Line — The presence of certain advanced features in the app (such as 3D motion or bird’s-eye style views) combined with your firmware line can point you toward the exact generation when you compare it with Ring documentation.
If you share screenshots of the Device Health page with a technician or Ring agent, they can usually tell you the correct model name in seconds, even if the front of the doorbell has been repainted or scratched.
What To Do If The Doorbell Is Not Set Up Yet
Sometimes you move into a new place and find a Ring Doorbell on the wall that no one ever set up, or it was left behind without being reset. In that case, the Ring app will not list it under your account yet, so you cannot rely on Device Health right away.
- Scan The QR Code — Behind the faceplate or on the back of the doorbell there is usually a QR code or a five-digit setup code. When you start adding a new device in the Ring app, scanning that code helps the app guess the model.
- Start The Setup Flow — Begin adding a new device in the app and choose “Doorbells.” The app may show you a list of possible models with images that you can match visually.
- Compare With Product Photos — Open Ring’s video doorbell catalog in a browser and compare your device to the images. Pay attention to screw placement, sensor windows, and the layout of the camera and button.
If a previous owner still has the device linked to their Ring account, you may see messages about ownership. In that situation, you will need them to remove the device from their account first before you can finish setup and see the full details.
Common Mistakes When Identifying A Ring Doorbell
Because Ring Doorbells share a similar style, it is easy to jump to quick conclusions based on one detail and end up with the wrong model. Avoid these frequent mix-ups when you decide which guide or accessory to use.
- Relying Only On Color — Many Ring Doorbells ship with interchangeable faceplates, so matching only by silver or black trim can point you to the wrong product line.
- Ignoring The Power Setup — Treating a wired-only model as if it had a removable battery can leave you pulling at the case and damaging the housing.
- Mixing Up Plus And Pro Names — “Plus” and “Pro” are easy to swap in your head, yet they stand for different feature sets. Always read the Product Name line in full before you pay for accessories.
- Guessing Based On Age Alone — Just because a doorbell looks old does not mean it is a first-generation model. Many later units keep the same basic shape, so always confirm with the app or label.
Taking an extra minute to double-check the Product Name in the app or confirm the label text will save you far more time than returning parts that did not fit.
When To Ask Ring For Direct Help
In rare cases, a label may be worn off, the device may be painted over, or the app may not show full details because setup never completed. When that happens, you still have options.
- Gather Clear Photos — Take photos of the front of the doorbell, the side, the mounting bracket, and any labels that are still readable.
- Capture App Screenshots — If the device shows up in the app at all, screenshot the Device Health page and any error messages.
- Contact Ring Through Official Channels — Use the help section in the Ring app or the contact links on Ring’s website to reach a representative. Share your photos and screenshots so they can match your device against their internal list.
Because you have already done the basic checks, that conversation tends to move quickly. You can then log the confirmed model name in a note on your phone or inside a smart-home spreadsheet so you never have to repeat the process.
Quick Checklist Before You Buy Accessories Or Parts
Before you order a new wedge kit, spare battery, chime, or even a replacement doorbell, run through this short checklist so you are sure you are working with the right Ring Doorbell model.
- Confirm The Product Name In The App — Open Device Health and read the Product Name line word for word.
- Match The Label On The Body — Remove the faceplate and verify that the model code on the sticker lines up with what the app shows.
- Verify The Power Type — Check whether your doorbell uses a removable battery, doorbell wires, or an Ethernet connection, and choose accessories that match that power setup.
- Compare Against Ring’s Charts — Use Ring’s official comparison chart to see which accessories are listed for your model and to confirm its main features.
- Write Down The Final Model Name — Store the confirmed name somewhere handy so the next time someone asks “Which Ring Doorbell do you have?” you can answer in one line.
Once you know exactly which Ring Doorbell you own, everything else gets easier: following setup guides, checking features, ordering the right parts, and deciding when a new model is worth the switch. A few minutes of model detective work now saves you a lot of guesswork later.